Purchase Terms
Terms of Service & Purchase Policy
Thank you for shopping with us. Please read the following Terms of Service and Purchase Policy carefully before placing your order.
1. On-Demand Production
All products in our shop are made-to-order and produced on demand. We do not maintain a warehouse or stock inventory. Each item is printed or manufactured specifically for you once your order is placed.
2. All Sales Are Final
Because our products are custom-printed on demand, we are unable to accept returns, exchanges, or cancellations once your order has been submitted. All sales are final. Production begins immediately upon placing the order and therefore we cannot offer refunds or accept returns due to size issues, buyer’s remorse, shipping delays or other personal preferences.
3. No Restocking Option
As we do not carry pre-produced inventory, restocking is not an option. Every item is created uniquely per order, which means we cannot resell returned items.
4. Defective or Damaged Items
If you receive a product that is defective, damaged, or incorrect, please contact us within 7 days of receiving your order. We may request photos of the item and packaging to assess the issue. If verified, a replacement will be issued at no additional cost.
We do not offer refunds for defective items, but we will gladly replace them.
5. Production & Processing Time
Due to the custom nature of our products, all orders require a processing and production time of 5–7 business days before they are shipped. This timeline begins after your order is confirmed.
6. Shipping & Delivery
Shipping times vary depending on the destination and the shipping service selected at checkout. Estimated delivery times are provided by the carrier and are not guaranteed. Once an order is shipped, we are not responsible for delays caused by the carrier or customs processes.